Help & Frequently Asked Questions

Please select a question below.

Program Questions


Website Questions


When I try to load a game, all I get is a black screen.

It sounds like you need to install or update your Java installation. Not all computers come preloaded with Java, which uses to let people play Super Nintendo games. Luckily, the Java Virtual Machine is a free download and is rather easy to install. Click here to download the Java installation package. If installing Java doesn’t seem to have helped (in Windows):
  1. Open the Control Panel.
  2. Open “Java”
  3. Click the “Advanced” tab.
  4. Click “Default Java for Browsers”
  5. Ensure that all of the options available under this menu are checked.
  6. Click “Apply”
  7. (Some users may need to restart, if using Internet Explorer.) (Firefox users may need to close their browser and open it again for changes to take effect.)
  8. Access It should work now.

When I try to access on a console or handheld, it gives me an error.

As you probably know, games uses the Java Virtual Machine to let people play Super Nintendo games. The issue with this is that was designed first and foremost for computers, not for game consoles. There are times when Java (specifically J2SE) is unavailable, or other issues are hampering the use of

When I try access on my PowerPC iMac, it doesn’t work.

Unfortunately, due to the depreciation of the PowerPC processor, I am unable to provide support on the PowerPC platform.

How do I access with my Java-enabled cellphone? games doesn’t run on cellphones. Cellphones use J2ME, games are J2SE.

How do I have Player 2 connect to games over LAN or the Internet? games does not support this feature. It also is not entirely clear if Java is capable of doing that to begin with.

How do I download these games to my computer?

You cannot download games from the website. The idea is that you don’t need to download them, because they can be played online.

How do I save my game progress?

Some games allow you to save progress to continue later. You must be logged in to save or continue the saved game. Saving: When the game asks to save the progress, save the game as usual, so press ESC key, and select “Save” option. After, select “View SRAM” and a 12 characters code will shown. Copy this code and save to your computer. Resuming Saved Game: Enter the game page, fill the form bellow the game screen with the code you saved previously and click on “Resume my saved game” button. The game will reload and you progress will be saved. NOTE: Saving and resuming feature only works in games that have natively saving feature! If you do this to normal games, it won’t works! SNES Online Emulator is an experimental project. Some games may have problems during saving or loading progress.